Placeholder content: this text is a dummy draft and must be reviewed and approved by a qualified legal adviser before the site goes live.
Information we collect
We collect information you give us directly, and information that is collected automatically when you use Zuwara.
- Contact details such as your name, phone number and email address.
- Appointment and service request details.
- Messages you send through our contact form.
- Device and usage data such as browser type, pages visited and approximate location.
How we use your information
We use your information to:
- Arrange and manage your appointments and service requests.
- Respond to your questions and provide support.
- Improve our website, apps and services.
- Send service notices, and updates where you have agreed to receive them.
- Meet our legal and regulatory obligations.
Health information
Details you share about a medical need are treated as sensitive. We use them only to fulfil your request and limit access to authorised staff and the providers you choose.
How long we keep your data
We keep your information only for as long as needed for the purposes described in this policy or as required by law, then delete it or make it anonymous.
Security
We apply reasonable technical and organisational measures to protect your information from unauthorised access, disclosure or alteration. No method of electronic transmission or storage is completely secure.
Your rights
Under applicable law you may have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data.
- Withdraw your consent at any time.
- Object to or restrict how we process your data.
Children
Our services are not directed at children, and we do not knowingly collect information from children without the consent of a parent or guardian.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its last updated date.
Contact us
For any privacy question or request, contact us at:
privacy@example.com